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About the role
The CFGI East Coast Operations Support Manager will sit in either Stamford, CT or Washington, DC and will provide operational, administrative, and coordination support across the organization. This role helps ensure business operations run smoothly by supporting internal processes, team coordination, reporting, vendor management, meetings, events, and other business needs.
What they're looking for
- Coordinate internal requests, business support needs, follow-up items, and cross-functional communication
- Maintain procedures, documentation, trackers, reports, meeting materials, and operational records
- Support and improve templates, workflows, standard operating procedures, and internal processes
- Monitor deadlines, deliverables, and action items to ensure timely follow-through
- Identify opportunities to improve efficiency, reduce duplication, and promote consistency
- Support market/product operations (timesheets, utilization, invoices, chasing updates to close date/status & next steps for pipeline review calls, etc.) via Salesforce and Power BI
More about this role
East Coast Operations Support Manager
Position Summary
The CFGI East Coast Operations Support Manager will sit in either Stamford, CT or Washington, DC and will provide operational, administrative, and coordination support across the organization. This role helps ensure business operations run smoothly by supporting internal processes, team coordination, reporting, vendor management, meetings, events, and other business needs.
The Operations Support Manager serves as a key coordination point for leadership, administrative colleagues, and cross-functional teams. The ideal candidate is highly organized, proactive, service-oriented, and comfortable managing multiple priorities in a fast-paced professional services environment.
Key Responsibilities
Operations and Administrative Support
- Coordinate internal requests, business support needs, follow-up items, and cross-functional communication
- Maintain procedures, documentation, trackers, reports, meeting materials, and operational records
- Support and improve templates, workflows, standard operating procedures, and internal processes
- Monitor deadlines, deliverables, and action items to ensure timely follow-through
- Identify...
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