Chamber Cardio connects cardiology signals, workflows and patient context so cardiologists see the full picture, act earlier and succeed in value-based care. Backed by General Catalyst.
About the role
We're looking for a Team Lead, Care Management to help build and scale Chamber's cross-functional care team — Community Health Workers, Medical Assistants, Pharmacy Technicians, and RNs — the operational engine behind our payor and network contracts, driving member outreach, post-hospital follow-up, medication management support, and care coordination.
What they're looking for
- 3+ years of experience supervising predominantly remote frontline teams in healthcare operations, care management, or care coordination
- Direct experience managing outbound member/patient outreach teams — you understand contact rates, call quality, and the daily reality of high-volume outreach
- Experience with timecard management, attendance tracking, and performance coaching for teams of 6+ workers
- Proficiency with CRM and care management platforms (HubSpot, Salesforce, EHR systems, or similar)
- Strong written and verbal communication skills. Ability to deliver direct, constructive feedback
- HIPAA knowledge and comfort handling protected health information
More about this role
Cardiovascular disease remains the leading cause of death in America. At Chamber, we’re rebuilding the system for cardiology, creating a world where outcomes, not volume, define success. We partner with independent cardiologists to help them lead population health efforts in their communities, equipping them with technology, data, and operational tools that turn complex insights into better care for patients.
Our model blends clinical expertise, thoughtful design, and a modern operating platform that supports physicians, patients, and payers alike. We believe innovation and empathy go hand in hand, and by combining cutting-edge AI tools with a relentless focus on human care, we can transform heart health at scale.
We're looking for a Team Lead, Care Management to help build and scale Chamber's cross-functional care team — Community Health Workers, Medical Assistants, Pharmacy Technicians, and RNs — the operational engine behind our payor and network contracts, driving member outreach, post-hospital follow-up, medication management support, and care coordination.
As a hands-on manager, you'll own daily operations: huddles, timecards, call quality, performance, staffing, and work...
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