Backed by Index.
About the role
Own a defined set of federal, state, and local tax agencies end-to-end, including notice resolution, correspondence, corrections, and ongoing compliance across your portfolio Be the direct point of contact with agencies: picking up the phone, navigating agency processes, and following through until issues are fully resolved
What they're looking for
- 3–5 years of experience in payroll tax, tax operations, compliance, or notice resolution — with meaningful exposure to both agency communication and operational/filing work
- Genuine comfort on the phone with tax agencies and in writing to partners — you're clear, professional, and don't over-promise
- Experience with federal (IRS/SSA), state, and local agencies, ability to research and navigate unfamiliar ones when they come up
- Organized and methodical — you can carry a portfolio of open issues across multiple agencies without things slipping
- You solve first, escalate thoughtfully, and own outcomes through to completion
- A curiosity for the edge cases, unfamiliar notice types feel like puzzles, not blockers
More about this role
Payroll is broken. It's still running on decades-old infrastructure. We're rebuilding it.
We don't run payroll ourselves — we power the businesses that do. As the inventors of embedded payroll, we're redefining how people get paid and making it easier for those businesses to launch, grow, and thrive.
On our team, you'll use creative problem-solving, critical thinking, and grit to simplify the complexity of payroll for thousands of employers of every size, across all industries. We ignore conventional role boundaries in favor of the unique strengths and values each builder brings to our mission: make paying people simple . Check out our origin story!
Check is far more than just API infrastructure. We’re a springboard for building and scaling payroll businesses. See how it works for our partners.
At Check, we make paying and filing taxes seamless, enabling our partners to build best-in-class payroll businesses. As a Tax Support Specialist , you own a portfolio of tax agencies from end to end — meaning you're the person who knows them, handles what comes in from them, communicates on their behalf to partners, and gets resolution across the finish line.
This role will own end-to-end...
Browse similar: Startup jobs · Remote jobs