Circadia improves clinical outcomes by using an FDA-approved truly contactless patient monitoring system to detect problems early. The technology measures a patient's respiratory rate from up to 8 feet away, with nothing on the bed or body required. Backed by Headline (formerly e.ventures).
About the role
We're looking for a Senior Customer Success Manager who thinks strategically and builds lasting partnerships. This is not a traditional account management role. You'll embed yourself in the operations of our most complex healthcare partners, diagnose workflow challenges, design adoption strategies, and drive measurable outcomes—all while building trusted relationships with executive leadership that make Circadia indispensable.
What they're looking for
- 4+ years of experience in management consulting, strategic account management, or client advisory. Ideally in healthcare, med-tech, or health IT
- Proven ability to manage complex, multi-site institutional clients or long-cycle B2B engagements
- Executive presence: you communicate with clarity and credibility at every level of an organization
- Consultative instincts: you diagnose before you prescribe, and you back recommendations with data
- Comfortable owning ambiguous, high-stakes engagements and driving them to measurable outcomes
- Willingness to travel approximately 50% within your region
More about this role
Circadia Health is a growth-stage healthcare AI company on a mission to prevent avoidable hospitalizations and transform senior-care operations. Our Circadia Intelligence Platform combines:
Contactless sensing that monitors respiration and motion with medical-grade accuracy
Native predictive models that detect 85% of preventable adverse events several days in advance
Enterprise integrations that operationalize predictions directly inside EHR, care-coordination, billing, and compliance workflows
Today, our technology touches 40,000+ post-acute patients daily across skilled-nursing, home-health, and home-care networks. We are backed by leading healthcare and AI investors and headquartered in El Segundo, CA.
We're looking for a Senior Customer Success Manager who thinks strategically and builds lasting partnerships.
This is not a traditional account management role. You'll embed yourself in the operations of our most complex healthcare partners, diagnose workflow challenges, design adoption strategies, and drive measurable outcomes—all while building trusted relationships with executive leadership that make Circadia indispensable.
If you've spent your career partnering with...
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