Startups · AI

Forward Deployed Engineer

Clarion · NYC Office · On-site

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About Clarion

Automate scheduling, referrals, and patient engagement 24/7. Clarion's AI handles every call, cuts no-shows in half, and doubles referral conversion. Backed by Y Combinator.

About the role

Engineer our moat: Our competitive advantage is our ability to stay in the weeds with customers until the technology works. You will architect the high-leverage systems and playbooks that transform these complex implementations into a repeatable, scalable infrastructure. Customer-facing presence : Experience as a primary technical POC—comfortable leading architecture discussions and building relationships with technical stakeholders.

What they're looking for

  • Technical foundation : 3+ years of engineering experience shipping production systems while working directly with customers. This is a hands-on coding role, not purely project management
  • Project leadership : Track record of managing complex, multi-workstream technical projects and coordinating cross-functional resources to deliver on time
  • Customer-facing presence : Experience as a primary technical POC—comfortable leading architecture discussions and building relationships with technical stakeholders
  • Product intuition : Ability to synthesize customer needs into insights that bridge field reality and engineering priorities
More about this role

The hardest part of healthcare shouldn’t be getting an appointment. Today, medical staff drown in backlogs of calls, faxes, and scheduling requests. Patients struggle to get the right care at the right time, staff members burn out, and clinics lose billions in revenue. This isn’t a failure of care - it’s a failure of capacity.

Clarion exists to solve this problem at scale. Our AI agents handle the patient journey from end-to-end; from scheduling and rescheduling appointments, to managing referrals and prescription refills. Our AI performs complex workflows with a human-like touch that patients love.

We’ve raised $10M from Accel, Y Combinator, and Sequoia (Scout), along with founders from Ophelia, Medallion, and Counsel Health. We’re an in-person team based in New York City, moving quickly to ensure every patient gets the care they need.

Solving a real-world challenge : We’re addressing a critical problem that affects millions of patients and providers daily. Our AI agents outperform human schedulers and restore the time needed to focus on patients.

Early-stage with strong market validation : We’ve seen 10x revenue growth in the last year alone. We handle millions of interactions...

Read the full posting on Clarion's site ↗

Engineering

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