Startups · AI

Strategy & Operations Lead

Clarion · NYC Office · On-site

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About Clarion

Automate scheduling, referrals, and patient engagement 24/7. Clarion's AI handles every call, cuts no-shows in half, and doubles referral conversion. Backed by Y Combinator.

About the role

You're highly organized and can balance multiple strategic initiatives while maintaining a clear view of company priorities You're proactive about identifying both risks and growth opportunities across the business

What they're looking for

  • 2-4 years of experience in consulting, investment banking, business operations, or high-growth startups
  • Clear communicator who builds trust easily with healthcare customers and team members
  • Experience managing projects from start to finish and coordinating across different areas
  • Good with numbers and able to spot trends that help guide business decisions
  • Excited to work in-person at our NYC office
  • You're highly organized and can balance multiple strategic initiatives while maintaining a clear view of company priorities
More about this role

The hardest part of healthcare shouldn’t be getting an appointment. Today, medical staff drown in backlogs of calls, faxes, and scheduling requests. Patients struggle to get the right care at the right time, staff members burn out, and clinics lose billions in revenue. This isn’t a failure of care - it’s a failure of capacity.

Clarion exists to solve this problem at scale. Our AI agents handle the patient journey from end-to-end; from scheduling and rescheduling appointments, to managing referrals and prescription refills. Our AI performs complex workflows with a human-like touch that patients love.

We’ve raised $10M from Accel, Y Combinator, and Sequoia (Scout), along with founders from Ophelia, Medallion, and Counsel Health. We’re an in-person team based in New York City, moving quickly to ensure every patient gets the care they need.

Solving a real-world challenge : We’re addressing a critical problem that affects millions of patients and providers daily. Our AI agents outperform human schedulers and restore the time needed to focus on patients.

Early-stage with strong market validation : We’ve seen 10x revenue growth in the last year alone. We handle millions of interactions...

Read the full posting on Clarion's site ↗

Operations

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