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Product Support Manager

Clay · San Francisco · Remote

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About Clay

Infrastructure to get any data, run agentic workflows, and launch GTM plays. Backed by Sequoia and Sapphire.

About the role

Hire, onboard and mentor an incredible team: Mentor and manage the product support team, with a focus on career growth and development, hiring great talent, and optimizing team capacity through effective workforce management. Help the team hit monthly support targets : Ensure that the team is accountable to performance metrics, including but not limited to, first contact resolution and CSAT (90%+).

More about this role

AI is unleashing the biggest wave of company creation in history. Clay's mission is to be the engine those companies use to grow to their full potential.

Clay predicts the next best action for your business and then helps you take it. We started by aggregating the best data for B2B companies. Then, we built the infrastructure to run any personalized campaign on top of it, including emails, ads, landing pages, and workflows that make reps more productive. Now, we're building agents that can help grow your company for you. We're already helping thousands of customers — including Anthropic, OpenAI, Google, and Visa — go to market with unique data, signals, and AI research.

In 2026, we raised a $115M Series D at $7.1B Valuation led by Wellington — and are on track to cross $200M in revenue this quarter. We also launched a $1M Scholarship fund for GTME Education.

Our community includes 17,000+ customers, 200+ integration partners, 125+ agencies, 50+ Clay clubs , and 30k members on Slack.

Our culture is unique inside and outside of work. Our team members are also DJs, activists, writers, clowns, marathoners, skydivers, psychedelic therapists, social workers, and more.

All employees can...

Read the full posting on Clay's site ↗

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