ClickHouse is a fast open-source column-oriented database management system that allows generating analytical data reports in real-time using SQL queries. Backed by Battery, Bessemer and Insight.
About the role
We are growing our support team at ClickHouse, and we're looking for a Senior Technical Customer Support Engineer, Federal , to serve the specific needs of our U.S. public sector customers, federal agencies, and the contractors and integrators who support them.
What they're looking for
- Required: U.S. Person status, as defined above and verified during the interview process prior to any offer
- Technical breadth and depth in ClickHouse open-source or ClickHouse Cloud, or in domains relevant to ClickHouse, such as SQL databases, OLAP, cloud-native SaaS, and distributed systems
- Previous technical experience in roles such as Support Engineer, Consultant, Database Administrator, Site Reliability Engineer, Solutions Engineer, Software Engineer, and/or Systems Engineer
- Proven experience developing familiarity with the operational and compliance realities of federal IT environments (e.g., FedRAMP, DOD IL, AWS GovCloud, air-gapped or sovereign-cloud deployments)
- Strong communication skills, sound judgment around sensitive data handling
- A mindset of teamwork, empathy, and solving challenging problems under the additional rigor that government customers require
More about this role
We are growing our support team at ClickHouse, and we're looking for a Senior Technical Customer Support Engineer, Federal , to serve the specific needs of our U.S. public sector customers, federal agencies, and the contractors and integrators who support them. This role sits within our global Support Engineering team but has a dedicated focus to deliver the same excellent, technically deep support our commercial customers rely on, while meeting the compliance, security, and operational constraints that federal environments require.
You'll be the primary technical point of contact for customers operating ClickHouse in government-authorized environments, triaging and resolving support cases, guiding customers through secure deployment and operational best practices, and partnering closely with our Product, Engineering, and Go-To-Market teams to make sure ClickHouse's platform meets the bar federal customers require.
This is a U.S. Persons-only role. Because of the export-control status of the data, systems, and customer environments involved, all candidates must independently qualify as U.S. Persons before being considered. This applies regardless of visa sponsorship status, work...
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