Join Us: You're the Key to Better Care and Brighter Futures. See open roles at Clipboard, how we hire, and what working here is actually like. Backed by Y Combinator and a16z.
About the role
Ready to grow beyond traditional customer support? Clipboard is hiring Worker Operations Customer Experience Specialists to support more than 400,000+ professionals using our platform. You’ll solve real-time issues across chat, voice, and email while building deep operational experience in a fast-moving environment.
What they're looking for
- Fluent, professional-level English communication skills, both written and verbal
- Strong customer service instincts and the ability to communicate clearly, empathetically, and professionally
- Comfortable learning new tools, systems, and workflows quickly
- Thrives in fast-paced, high-ownership environments where priorities can shift quickly
- Proactive problem-solver who takes initiative without waiting for direction
- Strong attention to detail and ability to stay composed under pressure
More about this role
Our mission is to uplift as many communities as possible. We do this through our app-based marketplace that connects healthcare professionals with the workplaces that need amazing workers. This enables hundreds of thousands of people to achieve financial stability for themselves and their families while providing essential care to millions of people across the U.S.
Founded in 2016, we are a remote-first team of over 1,000 people building a top Y-Combinator company and have been profitable since 2022. We’re the leader in Long-Term Care staffing and are rapidly expanding into Home Health, Hospitals, and more, meaning we have more work to do than people to do it, and are growing our team to support millions more people and their communities.
📍 Remote - Africa | South America | The Caribbean
Ready to grow beyond traditional customer support? Clipboard is hiring Worker Operations Customer Experience Specialists to support more than 400,000+ professionals using our platform. You’ll solve real-time issues across chat, voice, and email while building deep operational experience in a fast-moving environment.
We’re looking for proactive problem-solvers who communicate clearly, think...
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