Join Us: You're the Key to Better Care and Brighter Futures. See open roles at Clipboard, how we hire, and what working here is actually like. Backed by Y Combinator and a16z.
About the role
As an Onboarding Expert , you’ll be a key contributor to an excellent onboarding journey for new and reactivated workers on our app. You’ll guide them, cheer them on, solve blockers, and help them take their first step to making a difference.
What they're looking for
- A reliable laptop/desktop (no Chromebooks or Linux OS)
- Minimum 20 Mbps wired internet connection
- Wired headset for clear communication
- A quiet, distraction-free workspace
- Stable power and internet connectivity
More about this role
Our mission is to uplift as many communities as possible. We do this through our app-based marketplace that connects healthcare professionals with the workplaces that need amazing workers. This enables hundreds of thousands of people to achieve financial stability for themselves and their families while providing essential care to millions of people across the U.S.
Founded in 2016, we are a remote-first team of over 1,000 people building a top Y-Combinator company and have been profitable since 2022. We’re the leader in Long-Term Care staffing and are rapidly expanding into Home Health, Hospitals, and more, meaning we have more work to do than people to do it, and are growing our team to support millions more people and their communities.
As an Onboarding Expert , you’ll be a key contributor to an excellent onboarding journey for new and reactivated workers on our app. You’ll guide them, cheer them on, solve blockers, and help them take their first step to making a difference.
Make ~60 targeted outbound calls per day to Clipboard app users.
Host ~5 pre-booked 15-minute onboarding consultations daily .
Send follow-up emails and texts to answer questions and support worker...
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