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Executive Client Services & Founding Operations Lead

Cloaked · New York, NY · Remote

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About Cloaked

We keep your data private, protecting what matters most. Take our free assessment to see if you’ve been compromised. Backed by General Catalyst and Lux.

About the role

You'll be the named security concierge for Cloaked's most sensitive clients — high-net-worth individuals, family offices, and top enterprise executives who've chosen white-glove protection over self-serve. After a client signs, you own their entire journey: guiding them through onboarding and every step of getting fully protected, and staying with them as their trusted point of contact for the life of the relationship.

What they're looking for

  • • Discretion is core to who you are — you protect what you know, always
  • • Integrity matters to you
  • • Appearance and image matter to you
  • • You believe trust is a sentiment built over time
  • • You're comfortable building strong relationships virtually
  • • You're unfazed by prominence — political, cultural, or high-profile clients you may already recognize don't intimidate you or change how you show up. You treat every principal with the same calm, level professionalism
More about this role

Cloaked is a consumer privacy and identity platform on a mission to give people back control of their personal data. We let anyone generate unlimited identities - masked emails, phone numbers, and payment cards - scrub their information off data-broker sites, and shield themselves from spam, scams, and breaches, all from one app. Backed by a $375M Series B, we've protected 10M+ identities and removed 1B+ records from the data brokers who profit off personal information. Now we're building the AI-native future of privacy: autonomous agents that monitor, manage, and defend your digital footprint for you.

You'll be the named security concierge for Cloaked's most sensitive clients — high-net-worth individuals, family offices, and top enterprise executives who've chosen white-glove protection over self-serve. After a client signs, you own their entire journey: guiding them through onboarding and every step of getting fully protected, and staying with them as their trusted point of contact for the life of the relationship.

This is equal parts technical operator and trusted advisor. You'll do real hands-on security work — and you'll do it for principals who expect discretion, calm, and...

Read the full posting on Cloaked's site ↗

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