Startups · AI

Store Supervisor

Cloud9 Money · Oswego, IL · On-site

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About Cloud9 Money

Join the “everything money app” that allows you to pay, save, invest, borrow, and spend smarter—all in one seamless digital experience. Backed by Techstars.

About the role

The Dispensary Supervisor of the Company will support day-to-day operations of the dispensary in accordance with state law and the Company standards. This position will help to direct workflow of the staff, and regularly perform store opening and closing procedures on -peak periods. As Supervisor, you will manage any customer (recreational, medicinal and caregivers) escalations, reinforce team culture and act as an ambassador of the Company’s mission to normalize, professionalize, and revolutionize cannabis .

What they're looking for

  • You are energetic, possess strong interpersonal skills and work well with others. Collaboration is key to our team’s success!
  • You enjoy people! Consulting our customers, listening to their needs and providing an exceptional experience is vital to achieving customer loyalty
  • You inspire others! You are a leader who has a passion for coaching, teaching and listening to your teams
  • You hold yourself to a high level of integrity and lead by example. In an industry that is highly regulated, we trust in our employee’s commitment to always do the right thing
  • High School Diploma or equivalent
  • 3 - 5 years’ experience in customer service, 1+ year experience leading or mentoring a team. Cannabis experience preferred
More about this role

The Dispensary Supervisor of the Company will support day-to-day operations of the dispensary in accordance with state law and the Company standards. This position will help to direct workflow of the staff, and regularly perform store opening and closing procedures on -peak periods. As Supervisor, you will manage any customer (recreational, medicinal and caregivers) escalations, reinforce team culture and act as an ambassador of the Company’s mission to normalize, professionalize, and revolutionize cannabis .

At the Company, we believe the employee experience is paramount to all. With a strong focus on training, development, diversity and authenticity, our employees experience both personal and professional growth. As Dispensary Supervisor, will have:

  • Experience leading a team of hourly members; skills include onboarding, training, coaching and providing feedback.
  • Knowledge of retail business fundamentals, including inventory management, opening/closing procedures setting daily work assignments and facilitating operational workflows, and driving sales goals.
  • Elevated skills in decision making, active listening and problem solving.
  • Advanced cannabis product knowledge and...

Read the full posting on Cloud9 Money's site ↗

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