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About the role
The Wellness Advisor of the Company will be responsible for advising customers (recreational, medicinal and caregivers) in selecting the proper cannabis products for their needs and act as an ambassador of the Company’s mission to normalize, professionalize and revolutionize cannabis. You will use your customer service, product knowledge and adherence to state compliance regulations to ensure a best-in-class experience.
What they're looking for
- You are energetic, possess strong interpersonal skills and work well with others. Collaboration is key to our team’s success!
- You enjoy people! Consulting our customers, listening to their needs and providing an exceptional experience is vital to achieving customer loyalty
- You are resilient and agile! You use challenges as opportunities to acquire or master skills!
- You hold yourself to a high level of integrity. In an industry that is highly regulated, we trust in our employee’s commitment to always do the right thing
- High School Diploma or equivalent
- Minimum 1 year experience in customer service, retail or hospitality experience preferred
More about this role
The Wellness Advisor of the Company will be responsible for advising customers (recreational, medicinal and caregivers) in selecting the proper cannabis products for their needs and act as an ambassador of the Company’s mission to normalize, professionalize and revolutionize cannabis. You will use your customer service, product knowledge and adherence to state compliance regulations to ensure a best-in-class experience. Wellness Advisors are responsible for the customer lifecycle from check-in to consultation, order fulfillment to checkout. In this role, compliance with applicable state and company regulations will be at the forefront of all tasks.
At the Company, we believe the employee experience is paramount to all. With a strong focus on training, development, diversity and authenticity, our employees experience both personal and professional growth. As a Wellness Advisor, you will have:
- The training to navigate different customer interactions and circumstances
- A unique sales experience leading with a consultative & personalized approach
- The opportunity to learn fundamental cannabis product knowledge & industry compliance standards
- The opportunity expand your knowledge...
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