Backed by Sequoia Capital.
About the role
As a Physical Security Specialist, you'll be the human intelligence behind our technology—monitoring live security events, assessing incidents, communicating with clients, and making real-time decisions that help protect Fortune 500 companies and other organizations. This role is ideal for dependable, observant individuals who thrive in fast-paced environments and enjoy combining technology with exceptional customer service.
What they're looking for
- Monitor live patrols performed by autonomous indoor security robots
- Oversee alarms, door activity, and camera feeds tied to access control systems
- Track system performance and escalate operational issues when needed
- Review and tag security events (audio, video, ACS) using internal tools
- Assess incidents and follow clear escalation protocols based on site-specific guidelines
- Communicate with clients via robot, phone, or text as needed
More about this role
Cobalt AI uses automation to elevate physical safety and security in the workplace. Our Cobalt Monitoring Intelligence platform combines AI-powered technology with trained human specialists to provide 24/7, human-verified monitoring of surveillance cameras, alarms, access control systems, and autonomous security robots across enterprise locations.
As a Physical Security Specialist, you'll be the human intelligence behind our technology—monitoring live security events, assessing incidents, communicating with clients, and making real-time decisions that help protect Fortune 500 companies and other organizations. This role is ideal for dependable, observant individuals who thrive in fast-paced environments and enjoy combining technology with exceptional customer service.
Note: This is an onsite operations role and is not an engineering position.
Available Shift: Overnight S hift
12:00AM - 8:30AM MT - Sunday - Thursday
Remote Site Monitoring
- Monitor live patrols performed by autonomous indoor security robots
- Oversee alarms, door activity, and camera feeds tied to access control systems
- Track system performance and escalate operational issues when needed
Event Response &...
Browse similar: Startup jobs