CodaMetrix is a creator of an AI-powered platform for healthcare revenue cycle management and medical coding. Backed by SignalFire.
About the role
The Account Director is a member of the Account Management team, owning a portfolio of client relationships and driving the adoption, retention, and growth of CodaMetrix's autonomous coding solutions. Senior Account Directors carry the same charter across a larger, higher-value portfolio, with added accountability for cross-team escalation outcomes and for developing the team.
What they're looking for
- • 5+ years in account management with a focus on strategic client relationships and revenue growth, 3+ years in healthcare
- • Strong analytical and critical-thinking skills, with the ability to present data and insights effectively
- • A track record of resolving risk before it reaches the client — including a willingness to navigate internal stakeholders and barriers, not just customer-facing ones, to get there
- • Comfortable in a fast-paced startup environment and working with remote teams
- • 8+ years in account management, including 5+ years in healthcare managing large accounts
- • Experience mentoring or managing other account managers/CSMs
More about this role
CodaMetrix is revolutionizing Revenue Cycle Management with its AI-powered autonomous coding solution, a multi-specialty AI-platform that translates clinical information into accurate sets of medical codes. CodaMetrix’s autonomous coding drives efficiency under fee-for-service and value-based care models and supports improved patient care. We are passionate about getting physicians and healthcare providers away from the keyboard and back to clinical care.
The Account Director is a member of the Account Management team, owning a portfolio of client relationships and driving the adoption, retention, and growth of CodaMetrix's autonomous coding solutions. Senior Account Directors carry the same charter across a larger, higher-value portfolio, with added accountability for cross-team escalation outcomes and for developing the team.
We're looking for people who are proactive, not reactive — who surface the upsell, the risk, or the fix before a client has to ask. The strongest Account Directors are highly accountable: they treat a customer commitment as theirs to protect even when the root cause sits with another team, and they're comfortable navigating internal friction and managing...
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