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IT Generalist (San Francisco)

Coder · San Francisco · On-site

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About Coder

Give developers a secure, governed environment to run AI coding agents at scale. Self-hosted infrastructure with full control over agent permissions, audit logging, and compliance. Backed by Bessemer and Redpoint.

About the role

Act as the first line of IT support for employees via Slack and our internal ticketing system Manage user onboarding/offboarding, including account provisioning through Okta and license management via our SaaS management systems

What they're looking for

  • Have 2-4 years of experience in IT support or systems administration
  • Are proficient with Okta, Google Workspace, Slack, Zoom, and Apple device management (Jamf preferred)
  • Are comfortable working independently in a remote environment and prioritizing across a variety of IT tasks
  • Have a security-first mindset and understand the importance of access controls and audit trails
  • Enjoy solving problems for end users and improving their day-to-day experience with technology
  • Have experience with or interest in supporting compliance frameworks like SOC 2
More about this role

Coder is looking for an experienced and detail-oriented IT Generalist to join our growing team. This is a full-time role ideal for someone who thrives in a fast-paced, hands-on environment. You’ll be the go-to person for user support, SaaS administration, and IT infrastructure, playing a key role in ensuring our team stays productive, secure, and well-equipped.

You'll work closely with the larger IT team to keep things running smoothly - from onboarding new hires to managing devices and licenses to supporting SOC 2 compliance initiatives. If you're a strong communicator with a passion for IT operations and solving real problems for real people, this role is for you.

This position follows a hybrid work model. Candidates should be local and able to work from our local office on a regular weekly basis, with scheduling flexibility.

Act as the first line of IT support for employees via Slack and our internal ticketing system

Manage user onboarding/offboarding, including account provisioning through Okta and license management via our SaaS management systems

Administer and maintain core tools like Google Workspace, Slack, Jamf, 1Password, and other business-critical SaaS apps

Set up and...

Read the full posting on Coder's site ↗

General & Administrative

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