Startups · AI

Commercial Customer Success Manager

Coderabbit · SF | Boston · On-site

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About Coderabbit

AI-first pull request reviewer with context-aware feedback, line-by-line code suggestions, and real-time chat. Backed by CRV.

About the role

At CodeRabbit, we seek an exceptional, passionate Commercial Customer Success Manager to join our growing customer success organization in the Americas theater. As a founding member of the customer success management team, you will ensure our customers realize value with our AI-powered code review platform. You will own the full customer journey, from kickoff to renewal and expansion.

What they're looking for

  • Experience with code review processes and tools
  • Familiarity with AI, software developer, and open source technologies
  • Experience with GTM at early-stage, high-growth, VC-backed startups
  • Familiarity with Git providers, e.g. GitHub, Bitbucket, GitLab, Azure DevOps
  • Experience with major cloud providers and cloud-native technologies
  • Familiarity with observability, RCA, and debugging practices
More about this role

CodeRabbit is the leading AI code review platform, trusted by more than 17,000 customers and 150,000 open-source projects, conducting over 2 million code reviews each week. We build the symbiotic partnership between developers and AI that makes shipping fast software safe again, reviewing every pull request, IDE change, and CLI commit so teams can move quickly without breaking things.

We are a fast-moving, well-funded company, fresh off a $143M Series C at a $1.5B valuation — building Agentic Change Management, the control layer for software changes created by humans and agents. As AI writes more of the world's code, the bottleneck moves from implementation to judgment and helping human judgment scale is exactly the problem we exist to solve.

CodeRabbit is an AI Code Review platform that helps software developers ship better code by eliminating the manual effort from the code review cycle. CodeRabbit combines Generative AI models with linters and static code analyzers to deliver codebase-aware reviews that catch and fix errors before they hit production. CodeRabbit customizes its recommendations based on your coding style and delivers code reviews directly in your git platform...

Read the full posting on Coderabbit's site ↗

Customer Success

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