Cohere Health is a healthcare technology company, focused on improving the efficiency and effectiveness of healthcare delivery. Backed by Flare Capital Partners.
About the role
We are looking for a Sr. Forward Deployed Automation Strategist to play a key role in delivering value for our Platform-as-a-Service (PaaS) customers. Reporting into our Senior Manager, PaaS Value Delivery, you will be part of a small, fast-paced team working directly with clients to strategically design, execute, and maintain a robust prior authorization decisioning automation program.
What they're looking for
- 5+ years experience working in a client facing role, Demonstrated expertise in building client relationships and driving client engagement, value, and satisfaction
- Understanding of healthcare systems, medical terminologies, clinical workflows, and regulations
- Ability to navigate ethical dilemmas in healthcare data management and analysis while upholding professional standards and integrity
- Ability to develop deep product expertise and leverage it to guide customers, solve strategic issues, and optimize platform value
- Experience interfacing with internal, cross-functional stakeholders and colleagues on the development and definition of KPIs and product enhancements
- Passionate about improving the U.S. healthcare system and helping ensure every patient receives the best care possible
More about this role
We are looking for a Sr. Forward Deployed Automation Strategist to play a key role in delivering value for our Platform-as-a-Service (PaaS) customers. Reporting into our Senior Manager, PaaS Value Delivery, you will be part of a small, fast-paced team working directly with clients to strategically design, execute, and maintain a robust prior authorization decisioning automation program. Ultimately, the work you do will have a direct impact on the growth of the company and our ability to assist more patients at a time in their healthcare journey when they need help most.
- Consult Platform-as-a-Service (PaaS) clients on designing an optimal decision automation program that maximizes platform value
- Translate complex client requirements into a detailed technical blueprints for development teams to leverage when implementing new clients
- Collaborate with Product, Development, Design, and Engineering teams in scoping new functionality, or enhancing existing functionality, to meet client automation needs
- Develop strategic roadmaps related to continuous improvement of decision automation performance in order to drive increased value for clients
- Analyze authorization data and...
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