Backed by Y Combinator and Sapphire.
About the role
There could not be a hotter space to play in. Healthcare is a $4.9T industry and is adopting AI technology at 2.2x the rate of the rest of the economy. RCM is at the heart of this transformation as it has a clear and demonstrable ROI to our customers.
What they're looking for
- 5+ years experience in a customer success role at a SaaS company
- Experience managing enterprise accounts ($500k-$1M+ARR) with complex, multi-stakeholder relationships
- Strong understanding of customer success principles and methodologies
- Excellent communication and interpersonal skills, with the ability to build rapport and trust with customers
- Demonstrated unwavering passion and drive with a commitment to proactive communication and a commitment to innovation
- Demonstrated ability to manage multiple projects and priorities simultaneously
More about this role
About Collectly
Collectly is a fast-growing healthcare technology company transforming revenue cycle management (RCM) through AI-driven automation. Millions of patients navigate inefficient billing systems every day, while providers face delayed payments, rising administrative burden, and operational complexity.
Collectly applies artificial intelligence to automate workflows, accelerate cash flow, and modernize the patient financial experience; enabling healthcare organizations to operate more efficiently and focus on delivering care.
There could not be a hotter space to play in. Healthcare is a $4.9T industry and is adopting AI technology at 2.2x the rate of the rest of the economy. RCM is at the heart of this transformation as it has a clear and demonstrable ROI to our customers.
The Opportunity
We are seeking a Enterprise Customer Success Manager to help us foster strong relationships and growth within our existing customer base. This is an exciting opportunity to get in at the ground floor within our existing customer base. This is an exciting opportunity to get in at the ground floor with maximum potential for career growth and the ability to make an immediate impact on the...
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