Backed by Techstars.
About the role
Collider is hiring an Operations Manager to build, scale, and run the systems that keep our hub functioning. We are looking for a generalist who enjoys digging deep into processes, which for the hub will underpin a seamless member experience, streamline space operations, and empower the hub management team.
What they're looking for
- 3+ years of operations experience at a startup, nonprofit, research organization, or similarly small, multi-functional environment
- Strong systems thinking: able to look at a messy process, identify the underlying structure, and design a cleaner one without over-engineering it
- Strong operational instincts: reliable follow-through, consistent attention to deadlines, and a track record of running back-office functions smoothly
- Comfortable onboarding, configuring, and customizing operational tools (e.g., Mercury, Asana, Notion, Airtable, Slack), and able to learn new platforms as needs evolve
- Clear communicator and collaborator: writes clearly, shares context proactively, and keeps teammates, vendors, and partners aligned
- Discretion and good judgment: comfortable handling sensitive financial, personnel, and legal information with appropriate care
More about this role
Collider is hiring an Operations Manager to build, scale, and run the systems that keep our hub functioning. We are looking for a generalist who enjoys digging deep into processes, which for the hub will underpin a seamless member experience, streamline space operations, and empower the hub management team.
The person coming into this role will inherit some pilot processes that will scale, some that won’t, and others that don’t yet exist. We're looking for someone who can triage all three, decide what to fix first, and put in place infrastructure that is responsive to hub needs and scales dynamically.
Internal Systems & Tools
Build and maintain the tools, templates, and workflows the team uses every day — project management, vendor tracking, and similar infrastructure. Pick the right tools, set them up well, and keep them tidy.
Operations Partnership
Partner with the Experience Manager on day-to-day office operations. You'll analyze member and team feedback and translate it into responsive operational solutions — some simple, some complex. A simple experience might be a seamless room-booking flow. A complex one might be our member application process which branches often and leads...
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