Backed by Techstars and Lux.
About the role
Column's Growth team is focused on managing our highly strategic customer relationships. As a member of the Growth team, you’ll be responsible for building and overseeing all aspects of our customer management while acting as a trusted partner, advisor and advocate for a wide variety of customers. You will also be in charge of designing and implementing the strategy, processes, and content needed to help us scale this key function.
What they're looking for
- 5+ years of relevant work experience -- strong preference for a mix of Consulting, Private Equity, Investment Banking, VC or an equivalent role plus operating experience in an early stage company and/or selling a new line of business
- A desire to become very knowledgeable on the financial technology and payments space. Prior experience in financial services can be helpful but certainly not required
- A growth and critical thinking mindset: You’re comfortable navigating ambiguous environments and are energized by the prospect of helping build processes with little guidance
- Excellent project management: You’re organized, can manage all aspects of partnering with customers, and effectively work with other internal teams
- Ability to turn naysayers into champions: You’re a persuasive communicator and understand the importance of being helpful, responsive, and solutions-oriented
- Curiosity: You know what questions to ask to uncover and understand customer needs and proactively learn more about the industry, competitive landscape, and product offerings to better support your customers
More about this role
For companies building financial technology and transforming the financial services space, the biggest bottleneck to their growth and innovation is often the underlying banks and infrastructure stack they rely on. We have spent our careers founding and scaling companies like Plaid, Square, Meta, Blend, and Affirm, and have seen this problem firsthand — builders and developers needing to partner with traditional banks, and creating API and abstraction layers over the patchwork that is the bank, its core, and many other vendors. All of this results in a complex (and often expensive) banking supply chain involving a user, fintech, BaaS middleware provider, bank, core and the Federal Reserve.
At Column, we set out to simplify and fix this. We are a bank and a software company built from the ground up, offering builders and developers technology-forward banking solutions that cut out the hundreds of vendors, middleware providers, and abstraction layers. This means a safer, more transparent, and less costly banking supply chain. Come build with us!
Column's Growth team is focused on managing our highly strategic customer relationships. As a member of the Growth team, you’ll be...
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