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Customer Success Manager, Display Advertising

CommerceIQ · United States · On-site

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About CommerceIQ

From Amazon to Walmart, optimize your media & content to drive incremental sales with AllyAI, the Retail OS from CommerceIQ. Backed by Insight, SoftBank VF and Madrona.

About the role

Fueled by our customer and business growth, we’re looking for a Customer Success Manager, Advertising (DSP) to run and grow relationships with our customers, ensuring they are successfully adopting the product. Specifically, this role will oversee the management of display advertising campaigns on platforms including, but not limited to, Amazon DSP, Walmart Connect, and The Trade Desk (TTD).

What they're looking for

  • Understand customer needs to plan, organize, and manage all display advertising including, but not limited to, Amazon DSP, Walmart DSP, and The Trade Desk
  • Collaborate with internal teams including other Customer Success Managers to run full-funnel media campaigns and ensure display advertising strategies align to paid search campaigns
  • Be the liaison between Amazon Advertising, Walmart Connect and other external partners and our clients
  • Be an expert on the CommerceIQ platform and act as a vital resource for helping with training, questions, and troubleshooting customer issues
  • Be a subject matter expertise in e-commerce advertising for our customers, guiding them on how to drive growth for our customers
  • Perform deep data analysis to answer the client’s strategic questions, and drive action
More about this role

CommerceIQ is building the AI platform that runs commerce for the world's largest brands. We are not selling AI demos. We are shipping AI agents for content, media, and sales into the workflows of the Fortune 100 every week.

2,200+

Customers

10 of Top 12

CPG Companies

900+

Retailers Connected

$200M+

Raised

Customers include Coca-Cola, Nestlé, Colgate-Palmolive, Mondelez, Samsung, and Kellogg's. Backed by SoftBank, Insight Partners, and Madrona. Headquartered in Mountain View with teams across the US, India, Canada, and the UK. Pre-IPO.

Fueled by our customer and business growth, we’re looking for a Customer Success Manager, Advertising (DSP) to run and grow relationships with our customers, ensuring they are successfully adopting the product. Specifically, this role will oversee the management of display advertising campaigns on platforms including, but not limited to, Amazon DSP, Walmart Connect, and The Trade Desk (TTD).

The goal of our Customer Success Managers at CommerceIQ is, simply, to help our customers achieve profitable revenue growth using our platform. They do so by partnering with the CommerceIQ Customer Success Team and other cross-functional partners to onboard,...

Read the full posting on CommerceIQ's site ↗

CS - Managed Services

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