Enterprise commerce infrastructure for AI agents. Build and operate commerce experiences across online, in-store, in-chat and agent-to-agent channels from one unified engine.
About the role
Your unique perspective is essential to our success. We are committed to building a team that reflects the world around us because we know it’s the only way to build the future. We celebrate our differences and have created a hiring process that’s fair, inclusive, and designed to let your talent shine.
What they're looking for
- Support our customers in making the best use of our composable products
- Advise our customers in continuously developing their future technology and commerce stack on top of the commercetools products
- Ensure customers understand the business value of new features for their business cases
- Identify customer KPIs and objectives and actively lead the engagement toward those
- Plan, coordinate, and carry out strategic business reviews with our customers
- Support our customers in growing their business on top of our products
More about this role
Real innovation starts with a strong foundation, and at commercetools, that comes from the perfect balance of our product and our people.
Behind every leap forward is a collective of builders, explorers, doers, makers, and problem-solvers. The kind of people who not only created composable commerce but also shaped the culture of experimentation that idea unlocked. Together they are the engine of commerce innovation today.
At commercetools, we power the next era of commerce for our customers. Whether it’s AI-driven solutions that help enterprises make smarter business decisions, bridging digital and physical shopping experiences, or enabling entirely new ways for industries to connect with their customers, we help the world’s most ambitious companies experiment, scale, and grow without limits.
Here the best idea wins, not the loudest voice. You will have the tools, trust, and space to not only build the future of commerce, but to build your own.
We are looking for a new addition to our Customer Success team in Durham, NC, USA. This person will be a link between the customer and the most modern commerce products. You will work closely with our support, product development, and sales...
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