Startups · AI

Senior Product Designer

Community Phone Company · Remote, OR, US / Remote (Remote, OR, US) · Remote

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About Community Phone Company

The phone that gives families peace of mind about aging parents. Backed by Y Combinator.

About the role

Own outcomes past first activation. At this scale, getting someone through setup is only half the job - you'll be on the team accountable for adoption impact (AI check-in calls, call forwarding, spam blocking, call monitoring & safety features) and the metrics that show whether customers actually get value, in partnership with growth and PLG-focused teams. You are constantly learning post launch about how launched design can be improved.

What they're looking for

  • Excellent taste
More about this role

Communications for the aging in America are broken. Seniors are isolated. Their families are anxious in ways that go far beyond "I hope mom's alright." James Graham started this company after seeing his own grandmother get taken advantage of by the large telecom hegemony.

They are checking her bank account daily because they cannot tell if she is being scammed. They are calling three times a day because she did not pick up and they do not know if she is okay. They are lying awake wondering if she is connected to anyone, or just sitting alone. And at the most basic level, a lot of their phone service is completely unreliable or breaks entirely for the family once she reaches a certain age.

There are 55 million Americans over 65 living at home. Most of them, and most of their families, are navigating this alone.

Community Phone solves that. We built a phone so simple it works out of the box, no setup required. We wrapped it with AI-powered check-in calls that surface how she is really doing. And we built a family app integrated to Mom’s phone that replaces daily dread with genuine safety and peace of mind.

It is working. We are well into 8-figure subscription ARR, pacing to...

Read the full posting on Community Phone Company's site ↗

Product

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