Simplify safety & compliance operations with Comply365. Streamline workflows, reduce risks, and ensure regulatory excellence. Backed by Insight.
About the role
We are looking for a Customer Delivery Manager to join our Delivery team in the US. This role will support customers throughout their implementation journey, helping them successfully adopt and get value from our SaaS solutions. This role is hybrid to our Beloit, WI office with the expectation of attending the office 3 days per week.
What they're looking for
- Lead customer implementations and onboarding from planning through go-live
- Understand customer needs and help define and build solutions using our SaaS platform
- Configure the system based on customer requirements and best practices
- Deliver customer training and enablement to ensure successful adoption
- Work closely with customers to resolve challenges and drive successful outcomes
- Collaborate with Product, R&D, Support, and other teams to deliver customer solutions
More about this role
About Comply365
Comply365 is a leading provider of Operational Content Management, Safety Management, and Training Management in the highly regulated industries of Aviation, Defense, and Rail. We provide a powerful combination of expertise and products underpinned by unified best practices, empowering airlines, rail, and defense organizations with the most comprehensive product portfolio to elevate operational excellence, and transform safety management and training, with closer integration of data across these domains. Comply365 ensures our customers' teams and assets are always geared for peak operational performance and unlocks unparalleled financial and operational gains through more streamlined, robust, and agile operations.
About the role
We are looking for a Customer Delivery Manager to join our Delivery team in the US. This role will support customers throughout their implementation journey, helping them successfully adopt and get value from our SaaS solutions.
The ideal candidate is customer-focused, organized, and comfortable understanding business needs, configuring solutions, and delivering effective customer training.
This role is hybrid to our Beloit, WI office with...
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