Constant Contact makes digital marketing easy and effective for small businesses and nonprofits across the globe. Backed by Communitech.
About the role
At Constant Contact, we are seriously awesome people who take ownership and make an impact by operating with the mindset, integrity and courage of a small business owner. There’s something so profoundly rewarding about knowing that your work is empowering people everywhere to pursue their dreams . Here, we all play an integral part in helping business owners, entrepreneurs, non-profits and individuals to succeed by giving them all the help and tools they need to grow online.
What they're looking for
- 8+ years of product management experience, with at least 2 years owning AI or ML powered products in production is required
- Track record of taking a product from "good" to "best in class" in a competitive category, not just shipping features
- A bias for shipping and learning fast over perfecting before launch
- Deep intuition for your target customers : you understand their constraints, workflows, and what "good enough" actually means for a small business
- Comfortable operating at the intersection of LLMs, UX, and business outcomes , you don't need to write the models, but you know how they work and where they break
- Strong opinions on what makes AI products feel magical vs. gimmicky, and you can articulate that clearly to engineers and executives alike
More about this role
At Constant Contact, we are seriously awesome people who take ownership and make an impact by operating with the mindset, integrity and courage of a small business owner. There’s something so profoundly rewarding about knowing that your work is empowering people everywhere to pursue their dreams . Here, we all play an integral part in helping business owners, entrepreneurs, non-profits and individuals to succeed by giving them all the help and tools they need to grow online. We’re energized by new challenges and new possibilities-and we’re just getting started!
As the Principal Product Manager, AI Assistant , you are the strategic "Squad Leader" for one of our most critical company initiatives: leading the charge as we continue to evolve our AI Assistant, which will be central to how our customers work in the platform going forward. What we’ve built so far this year is far from a chatbot; it’s truly a marketing companion who can create emails, turn them into social posts, analyze your data, and basically be your go-to as you grow your SMB. Now, we’re looking for the next leader who can help it be the best in the industry.
- Lead the strategic roadmap for our AI Assistant as a core...
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