Conviva is the Quality of Experience platform for AI agents and streaming. Real-time AI agent analytics reveal what customers experience and what drives outcomes. Backed by NEA.
About the role
Conviva is looking for a Product Marketing Manager to own positioning, messaging, and go-to-market execution for a core part of our product portfolio. You'll partner closely with Product, Sales, and Customer Success to translate technical capabilities into compelling market narratives, and you'll report directly to the CMO as part of a small, high-impact marketing team.
What they're looking for
- 3-6 years of experience in product marketing, preferably in B2B SaaS or a technical product environment
- Proven track record of leading product launches from planning through execution. - Strong written and verbal communication skills, with the ability to simplify complex technical concepts for different audiences
More about this role
Conviva is the first and best place to understand and optimize digital customer experiences. Our Operational Data Platform harnesses full-census, comprehensive client-side telemetry—capturing every aspect of customer experience and engagement across all devices and linking them to the performance of underlying services, in real-time and at a fraction of the cost of alternative solutions. Conviva computes quality of experience across all users and all devices, in real time. We combine user actions with app and system responses to give your technology, business, and operations teams AI-powered insights into any issues impacting user experience and engagement. Trusted by industry leaders like Disney, NBC, and the NFL, Conviva revolutionizes how businesses understand customer experience and engagement, maximizing satisfaction, conversion, and revenue.
Conviva is the intelligence layer for digital businesses, turning every consumer interaction i nto ou tcome-based intelligence—linking engagement patterns across AI agents, apps, websites, and streaming video to real results such as purchases, bookings, and resolved support requests. Powered by its patented Time-State Technology®, the...
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