Backed by High Alpha.
About the role
As a Deliverability Consultant, you are considered a subject matter expert internally and externally. Your main focus will be helping guide our clients to sending success by interpreting deliverability-related data (bounce logs, engagement recency, SNDS, GPT, etc) on behalf of the client and providing meaningful, prescriptive, actionable guidance by way of reports, business reviews, and regular client meetings.
What they're looking for
- 3+ years of experience in a deliverability-related role
- Familiarity with MTA service providers (Sparkpost, SendGrid, PMTA, etc)
- Expertise in the intricacies of sending to top-level ISPs and MBPs (Microsoft, Gmail, VMG)
- Experience troubleshooting sending to APAC and EMEA regions a plus
- Strong understanding of email authentication (SPF, DKIM, DMARC, ARC, BIMI, etc), SMTP protocol, and industry best practices
- Direct experience onboarding new clients (including IP and domain warmups)
More about this role
We founded Cordial in 2014 on the belief that there should be more humanity and empathy in marketing—both in how brands communicate with their customers and in how technology companies work with brands. We built our company and platform purposefully, driven by a desire to inspire more thoughtful communication and to create experiences that feel more personal and human—for consumers, for the people at the companies we work with, and for Cordial employees. Today, brands like PacSun, Revolve, Abercrombie & Fitch, Realtor.com, L.L. Bean and Forbes rely on Cordial to drive revenue growth by sending a better message.
We chose the name Cordial to symbolize how we empower our clients to communicate with their customers, as well as how we do business: with transparency, collaboration, and trust. We're building a passionate team of individuals willing to learn, grow, and be thoughtfully challenged on a daily basis to continuously improve our product, company, and culture every single day.
- Communicate better than the rest
- Own it, every time
- Solve client problems tenaciously
- Make Waves
As a Deliverability Consultant, you are considered a subject matter expert internally and...
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