Learn about the impact prevalence of radiology misdiagnosis and how Covera Health radiology programs are improving quality radiology for all. Backed by Insight.
About the role
Medmo is scaling rapidly as part of its combination with Covera Health, delivering referral management and patient care coordination for some of the largest physician organizations across the country. As we rapidly expand this footprint, we are seeking a Director of Customer Success to be the face of our Medmo business. Sitting at the critical intersection of our Sales and Operations teams, you will serve as the primary strategic advisor to regional and executive leadership teams within our clients.
What they're looking for
- 10+ years of progressive experience in Customer Success, Account Management, or Operations within the primary care, value-based care, digital health, or health plan space
- Proven track record of managing executive stakeholders. You must have the executive presence to command a room with C-suite executives and clinical leadership
- Deep, intuitive understanding of how physician organizations think, act, and measure success
- Domain expertise in Medicare Advantage, primary care, or value-based care programs preferred
More about this role
At Covera Health, we're on a mission to improve healthcare by making every diagnosis more accurate.
Every year, millions of patients receive imaging that shapes life changing medical decisions. Yet too often, important findings are missed, patients struggle to access high quality imaging, and the healthcare system treats radiology like a commodity instead of one of the most critical moments in a patient's care journey.
We're changing that.
Covera combines clinical expertise, advanced AI, and one of the industry's largest radiology quality datasets to help detect disease earlier, improve diagnostic accuracy, and give clinicians greater confidence in every decision they make. Better diagnoses lead to better treatment, fewer unnecessary procedures, lower healthcare costs, and, most importantly, better outcomes for patients.
In 2026, Covera and Medmo came together to create the first platform designed to support the entire radiology journey. From helping patients find and schedule high quality imaging, to coordinating care, to ensuring the accuracy of every diagnosis, we're building a connected experience that simply hasn't existed before.
Backed by Insight Partners, our platform...
Browse similar: Startup jobs · Remote jobs