Note to Candidates We meticulously craft our job descriptions to clearly define the skills necessary for success and the expected performance level of the role, resulting in detailed content. Backed by Antler.
About the role
Crafty is seeking a Contract Specialist to add capacity and rigor to our contract operations. This is a primarily internal-facing role: you will process a high volume of contract requests, strengthen the systems that support our contract lifecycle, and train internal teams on request-processing mechanics. Client interaction is limited to redlining support — client relationships and account context stay with our field and commercial teams.
What they're looking for
- Maintain an organized contract database, track key dates (renewals, deadlines), and ensure proper archiving. Ensure timely follow-up on expiring or active contracts to prevent lapses and maintain compliance with terms
- Work closely with Client Success, Sales, and Finance teams to ensure smooth contract execution, aligning on terms, deliverables, and financial arrangements. Provide contract-related guidance to internal teams as needed
- Send notifications related to contract renewal calendar
- Identify potential risks in contracts, such as financial or legal issues, and escalate them to senior management or legal teams. Ensure high-risk contracts are reviewed and adjusted as needed
- Support regulatory and internal audits related to contracts
- Process contract requests submitted across HubSpot and Ironclad, and help reduce duplicate data entry between the two systems as our integrations mature
More about this role
The Role
Crafty is seeking a Contract Specialist to add capacity and rigor to our contract operations. This is a primarily internal-facing role: you will process a high volume of contract requests, strengthen the systems that support our contract lifecycle, and train internal teams on request-processing mechanics. Client interaction is limited to redlining support — client relationships and account context stay with our field and commercial teams.
This role does not own client renewals or amendments end to end. Our account management teams own the client-facing workflow — this role exists to give them the systems, training, and processing capacity that make that ownership possible.
The Team
Crafty's contract team is a two-person team of individual contributors. Our Senior Contract Specialist is the subject matter expert for the contract lifecycle and owns contract language decisions, systems configuration, and the renewal calendar. This role adds bandwidth alongside that work, focused on execution volume, data integrity, and internal enablement.
The Senior Contract Specialist will coach you, help you onboard, and be your go-to resource for complex contract questions, but will not...
Browse similar: AI jobs · AI startup jobs · Startup jobs