Using AI to help dementia patients age at home. Backed by Y Combinator.
About the role
We are seeking a Manager / Director of Core Operations to own the operating infrastructure that keeps our care delivery engine running. As enrollment volume and billed activity grow, the systems, processes, and models behind them have to grow too. This is the person who builds and owns that backbone.
What they're looking for
- A strong history of achievement (top schools, top companies, high impact projects)
- 4 to 8+ years of total experience, with a strong preference for a consulting background plus time in an operations, or finance-operations function at a high-growth healthcare or vertical SaaS company
- A track record of building or meaningfully scaling operational infrastructure — systems, processes, and models — not just operating within someone else’s
- Strong analytical horsepower: you reason from the numbers, build models others can use, and translate ambiguity into structured frameworks
- Hands-on fluency building capacity models, reconciliations, and operational dashboards, comfort with the systems and tooling that run an ops function
- Excellent written and verbal communication, with the ability to make a complex system legible to a cross-functional team
More about this role
Craniometrix is building the care infrastructure that makes living with dementia easier.
When families get the right non-clinical coaching and support, everything changes: hospitalizations drop by up to 30%, patients stay home longer, and quality of life improves measurably. Medicare recently started paying for that coaching, which created the opening for us to build something that preserves dignity and changes lives at scale.
We launched our care navigation service in July 2025, hit $8M ARR in our first year, and closed a $15M Series A to become the navigation infrastructure for dementia — and that’s just the beginning.
This is mission work and we treat it that way. We’re building for the families and patients who need it most, and we’re building a place where compassion shows up in how we serve customers and how we treat each other.
Equally, mission work requires a lot of us – success for our patients requires rolling up your sleeves & consistent effort.
We’re growing fast, the clinical and economic foundation is strong, and there’s a ton left to build.If you want real agency, real scope, and the chance to help define how this category gets built, we’d love to connect.
We are...
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