Cranston prepares tax and accounting work inside the software your firm already uses. Your team reviews every judgment call. Backed by Y Combinator.
About the role
As a Forward Deployed Accountant, you will own the customer journey from signed contract through confident daily use. The role combines implementation, training, accounting judgment, and product work.
What they're looking for
- You have 3+ years in public accounting, firm operations, client accounting services, tax, audit, or a closely related role
- You understand how accounting firms operate and can speak credibly with a partner, a preparer, and an operations lead
- You can teach. You explain a new workflow plainly, notice when someone is lost, and adjust without making them feel behind
- You are comfortable getting into the details of a return, close, reconciliation, document request, or review process
- You keep projects moving. Customers trust your follow-through, and teammates know you will surface a problem early
- You like working with software and can learn unfamiliar systems quickly. Experience with tools such as CCH Axcess, Drake, Lacerte, QuickBooks, or common practice-management systems is useful
More about this role
Cranston builds AI that does tax and accounting work for CPA firms, inside the software those firms already use. Accounting firms use Cranston today for tax preparation, bookkeeping, document collection, review, and client work.
We're a small team in San Francisco. Dozens of firms already use the product, and demand is growing quickly. We need someone who understands the work to make every new customer successful.
As a Forward Deployed Accountant, you will own the customer journey from signed contract through confident daily use. The role combines implementation, training, accounting judgment, and product work.
You will sit with firm owners and their teams, learn how work moves through the firm, configure Cranston around that process, and train people to use it well. During tax season or month-end close, you will see where a workflow holds up and where it falls apart. You will fix the immediate problem with the customer, then work with our product and engineering team so the next firm has a better experience.
The work is hands-on. One day you might lead a kickoff for a 40-person CPA firm. The next, you could review a tax package, rebuild a training plan, record a short...
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