Spin up governed MCP servers from your systems, encode your business context, and query your whole company from Claude, ChatGPT, Cursor, or your own apps, with permissions and governance built in. Backed by Y Combinator.
About the role
We’re looking for a founding deployment strategist to own and evolve our customer success story. What you'll do: Own customer success end-to-end: growing customer relationships, defining playbooks & processes (e.g., onboarding, training, enablement, renewals, expansions), building metrics to evaluate product impact & engagement, and scaling it all up as we continue rapidly expanding our customer base
More about this role
Our mission at Credal is to harness frontier AI for everyone building a better future.
We accelerate the most complex, sophisticated operations of the most impactful institutions, while weaving security and governance into every part of our product. Our customers include the U.S. Dept of Health and Human Services, MongoDB, Comcast NBC Universal, Lattice, Wise (Transferwise), Checkr, and incident.io among others.
We’ve raised over $10m to date with a ton of runway. You’ll join a team of Thoughtful Doers™ from places like Palantir, Cruise, Meta, Uber, and Google.
📍 Credal is in-person in our spacious NYC office with meals provided.
We’re looking for a founding deployment strategist to own and evolve our customer success story. What you'll do:
Own customer success end-to-end: growing customer relationships, defining playbooks & processes (e.g., onboarding, training, enablement, renewals, expansions), building metrics to evaluate product impact & engagement, and scaling it all up as we continue rapidly expanding our customer base
Engage directly with existing customers and our engineering & GTM teams to distill product feedback, remediate support issues, and proactively track adoption...
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