Save money, increase revenue, and build customer loyalty with the only unified platform for human and AI agents that transforms every customer experience. Backed by Greylock, Sequoia and a16z.
About the role
At Cresta, shipping AI is only half the story. Deploying it successfully is where the real impact happens. As an AI Deployment Manager , you’ll own the moment where cutting-edge AI becomes real-world results. You’ll lead customer deployments end-to-end, turning ambitious AI initiatives into live, adopted solutions that drive measurable business outcomes.
What they're looking for
- Experience leading technical or AI-driven SaaS implementations
- Strong project management skills paired with a consultative, customer-first mindset
- Comfort working with technical concepts, data, and analytics
- Ability to translate complex technology into clear, actionable plans
- Bias toward execution, outcomes, and ownership
- Thrives in fast-paced, high-growth environments
More about this role
Cresta unlocks the true potential of the customer experience, turning every conversation into a competitive advantage. Cresta’s unified AI platform combines conversational AI agents, real-time human agent augmentation, and comprehensive conversation intelligence to drive revenue and efficiency gains across every channel. The world’s leading companies, including United Airlines, Cox Communications, and Marriott, use Cresta to power world-class customer experiences every day.
Born from the Stanford AI Lab, Cresta has raised more than $270 million from the world’s leading investors, including a16z, Greylock, and Sequoia. Cresta’s leadership includes some of the leading minds in AI today. Our CEO, Ping Wu , founded and led Google's Contact Center AI and Vertex AI platforms before joining Cresta to build the future of AI-driven customer experiences.
Over the next few years, AI is going to redefine how people all over the world interact with businesses every day. Come build that future at Cresta.
At Cresta, shipping AI is only half the story. Deploying it successfully is where the real impact happens.
As an AI Deployment Manager , you’ll own the moment where cutting-edge AI becomes...
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