Startups · AI

Data Science Intern (Customer Success)

Cresta · United States (Remote) · Remote

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About Cresta

Save money, increase revenue, and build customer loyalty with the only unified platform for human and AI agents that transforms every customer experience. Backed by Greylock, Sequoia and a16z.

About the role

We are looking for a motivated Data Science Intern to join our team. This role offers hands-on experience working with real-world data, building models, and supporting data-driven decision-making. You will collaborate with data scientists, engineers, and business stakeholders to solve meaningful problems.

What they're looking for

  • Enrolled in a Bachelor’s or Master’s degree program in Computer Science, Engineering, or a related field
  • Experience writing code in Python (or another general-purpose language)
  • Strong interest in artificial intelligence, machine learning, or software engineering
  • Basic understanding of statistics and machine learning concepts
  • Familiarity with libraries such as Pandas, NumPy, Scikit-learn, or TensorFlow/PyTorch
  • Experience with SQL and working with databases
More about this role

Cresta unlocks the true potential of the customer experience, turning every conversation into a competitive advantage. Cresta’s unified AI platform combines conversational AI agents, real-time human agent augmentation, and comprehensive conversation intelligence to drive revenue and efficiency gains across every channel. The world’s leading companies, including United Airlines, Cox Communications, and Marriott, use Cresta to power world-class customer experiences every day.

Born from the Stanford AI Lab, Cresta has raised more than $270 million from the world’s leading investors, including a16z, Greylock, and Sequoia. Cresta’s leadership includes some of the leading minds in AI today. Our CEO, Ping Wu , founded and led Google's Contact Center AI and Vertex AI platforms before joining Cresta to build the future of AI-driven customer experiences.

Over the next few years, AI is going to redefine how people all over the world interact with businesses every day. Come build that future at Cresta.

Cresta is on a mission to turn every customer conversation into a competitive advantage by unlocking the true potential of the contact center. Our platform combines the best of AI and human...

Read the full posting on Cresta's site ↗

Customer Success

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