Save money, increase revenue, and build customer loyalty with the only unified platform for human and AI agents that transforms every customer experience. Backed by Greylock, Sequoia and a16z.
About the role
As Cresta’s Growth Engineer , you'll own the systems behind how Cresta shows up on the internet. In this role, you will own the technical decisions behind cresta.com and help shape how Cresta puts its own AI agents to work for marketing use cases. You'll architect and build our web platform, create the tooling that lets marketers ship without an engineer in the loop, and develop custom AI agents on Cresta's platform. Found on 1752vc Careers, the job board for startup and VC roles.
What they're looking for
- 7+ years working in software development, web development, AI/ML engineering, or growth engineering
- Strong across the stack — application code, APIs, data, and infrastructure — in Python, TypeScript, Node, or similar
- Familiarity with AI/ML concepts. Hands-on experience with large language models (LLMs), and prompt engineering techniques are strongly preferred
- A track record of learning a domain fast and going deep. You've been dropped into something unfamiliar and become the person other people come to
- High agency. You define your own work, ship without being told what to build, and treat gaps as yours to close
- Strong understanding of general AI agent frameworks, function calling, and retrieval-augmented generation (RAG)
More about this role
Cresta unlocks the true potential of the customer experience, turning every conversation into a competitive advantage. Cresta’s unified AI platform combines conversational AI agents, real-time human agent augmentation, and comprehensive conversation intelligence to drive revenue and efficiency gains across every channel. The world’s leading companies, including United Airlines, Cox Communications, and Marriott, use Cresta to power world-class customer experiences every day.
Born from the Stanford AI Lab, Cresta has raised more than $270 million from the world’s leading investors, including a16z, Greylock, and Sequoia. Cresta’s leadership includes some of the leading minds in AI today. Our CEO, Ping Wu , founded and led Google's Contact Center AI and Vertex AI platforms before joining Cresta to build the future of AI-driven customer experiences.
Over the next few years, AI is going to redefine how people all over the world interact with businesses every day. Come build that future at Cresta.
As Cresta’s Growth Engineer , you'll own the systems behind how Cresta shows up on the internet. In this role, you will own the technical decisions behind cresta.com and help shape how Cresta...
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