Save money, increase revenue, and build customer loyalty with the only unified platform for human and AI agents that transforms every customer experience. Backed by Greylock, Sequoia and a16z.
About the role
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What they're looking for
- 5+ years of experience in web marketing, website management, or growth roles in B2B SaaS
- Demonstrated experience owning a marketing website end-to-end, including roadmap development, prioritization, and cross-functional execution
- Deep hands-on experience with enterprise web CMS platforms, including page builds, updates, QA, and publishing workflows
- Experience working closely with and managing external web or design agencies
- Proficiency with GA4 and Looker or similar BI tools, hands-on experience with web experimentation and A/B testing to drive conversion improvements
- Strong project management and organizational skills, with the ability to manage high volumes of incoming requests while maintaining clarity and prioritization
More about this role
Cresta unlocks the true potential of the customer experience, turning every conversation into a competitive advantage. Cresta’s unified AI platform combines conversational AI agents, real-time human agent augmentation, and comprehensive conversation intelligence to drive revenue and efficiency gains across every channel. The world’s leading companies, including United Airlines, Cox Communications, and Marriott, use Cresta to power world-class customer experiences every day.
Born from the Stanford AI Lab, Cresta has raised more than $270 million from the world’s leading investors, including a16z, Greylock, and Sequoia. Cresta’s leadership includes some of the leading minds in AI today. Our CEO, Ping Wu , founded and led Google's Contact Center AI and Vertex AI platforms before joining Cresta to build the future of AI-driven customer experiences.
Over the next few years, AI is going to redefine how people all over the world interact with businesses every day. Come build that future at Cresta.
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