Save money, increase revenue, and build customer loyalty with the only unified platform for human and AI agents that transforms every customer experience. Backed by Greylock, Sequoia and a16z.
About the role
We're looking for a Revenue Analytics Manager to join our Business Data & Intelligence team at a critical inflection point. As Cresta scales, this role exists to build and own the analytical infrastructure that powers our GTM engine — translating data from across Sales, Marketing, and Customer Success into trusted, decision-ready insights.
What they're looking for
- 5–8 years in data analytics, business intelligence, or GTM/Revenue Operations — with meaningful experience at a startup or high-growth SaaS company
- Demonstrated ability to operate autonomously in an ambiguous, fast-moving environment
- Proven ownership of reporting across at least two GTM functions (Sales, Marketing, or CS)
- Strong proficiency in Looker Studio or comparable BI tool (Tableau, Power BI)
- Hands-on experience with Salesforce — reporting, data model, and CRM operations
- Working SQL with BigQuery or equivalent cloud data warehouse experience
More about this role
Cresta unlocks the true potential of the customer experience, turning every conversation into a competitive advantage. Cresta’s unified AI platform combines conversational AI agents, real-time human agent augmentation, and comprehensive conversation intelligence to drive revenue and efficiency gains across every channel. The world’s leading companies, including United Airlines, Cox Communications, and Marriott, use Cresta to power world-class customer experiences every day.
Born from the Stanford AI Lab, Cresta has raised more than $270 million from the world’s leading investors, including a16z, Greylock, and Sequoia. Cresta’s leadership includes some of the leading minds in AI today. Our CEO, Ping Wu , founded and led Google's Contact Center AI and Vertex AI platforms before joining Cresta to build the future of AI-driven customer experiences.
Over the next few years, AI is going to redefine how people all over the world interact with businesses every day. Come build that future at Cresta.
We're looking for a Revenue Analytics Manager to join our Business Data & Intelligence team at a critical inflection point. As Cresta scales, this role exists to build and own the analytical...
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