Save money, increase revenue, and build customer loyalty with the only unified platform for human and AI agents that transforms every customer experience. Backed by Greylock, Sequoia and a16z.
About the role
Cresta is looking for a Senior Developer Relations Engineer to become the technical voice of our AI agent platform in the developer and partner community. This is a hands-on, hybrid role: part software engineer, part storyteller, part community builder. You'll show developers, partners, and prospective customers how to build, test, and ship real AI agents on Cresta, primarily through video, blog posts, tutorials, and workshops, and you'll bring what you learn from that community back into the product.
What they're looking for
- 3+ years of experience as a software engineer, ML engineer, or developer advocate, with strong technical credibility and hands-on coding ability
- Practical experience building and testing AI agents: LLMs, prompt engineering, agent frameworks, function calling, RAG
- Comfortable working in Python and/or Golang/TypeScript, able to read and write real integration code (APIs, webhooks, CRMs)
- A track record of developer content: blog posts, tutorials, or videos that other engineers have actually used
- Public speaking or workshop-facilitation experience at meetups, conferences, or customer/partner events
- Excellent written and verbal communication, able to explain enterprise-grade technical concepts clearly to a developer audience
More about this role
Cresta unlocks the true potential of the customer experience, turning every conversation into a competitive advantage. Cresta’s unified AI platform combines conversational AI agents, real-time human agent augmentation, and comprehensive conversation intelligence to drive revenue and efficiency gains across every channel. The world’s leading companies, including United Airlines, Cox Communications, and Marriott, use Cresta to power world-class customer experiences every day.
Born from the Stanford AI Lab, Cresta has raised more than $270 million from the world’s leading investors, including a16z, Greylock, and Sequoia. Cresta’s leadership includes some of the leading minds in AI today. Our CEO, Ping Wu , founded and led Google's Contact Center AI and Vertex AI platforms before joining Cresta to build the future of AI-driven customer experiences.
Over the next few years, AI is going to redefine how people all over the world interact with businesses every day. Come build that future at Cresta.
Cresta unlocks the true potential of the customer experience, turning every conversation into a competitive advantage. Cresta’s unified AI platform combines conversational AI agents, real-time...
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