Backed by a16z.
About the role
You will own everything inside the rack, physically, across Crux’s entire fleet — the TPU hosts, network switches, optics, cabling, and liquid-cooling manifolds that arrive on a truck and have to become a validated, customer-ready cluster on the date Sales committed.
What they're looking for
- 10+ years in data center hardware or server operations — deployment, break/fix, and asset lifecycle for large server and network fleets — including 5+ years leading technician teams across shifts and sites in a 24/7 environment
- Built or scaled a hardware operations program through rapid growth: deployment playbooks, spares and RMA programs, DCIM/CMDB discipline with audited inventory accuracy, and vendor or colo remote-hands management under contractual SLAs
- Hardware or server operations leadership at a hyperscaler (Google, AWS, Meta, Microsoft) or neocloud (CoreWeave, Lambda, Nebius, Nscale or similar) during a multi-site deployment ramp
- Direct TPU deployment experience, or large GPU cluster deployments (NVL-class or DGX/HGX-class racks) including burn-in and validation handoff
- DCIM/CMDB administration (NetBox or similar), ITIL/ITSM process design, and comfort with failure-rate and inventory analytics
- Experience with data-bearing device sanitization standards (NIST 800-88), ITAD vendor management, and export-control handling for accelerator hardware
More about this role
Crux AI is a newly formed, U.S.-based integrated AI infrastructure company created to remove the physical and operational constraints on consequential AI ambitions. Crux brings together power, high-density data centers, TPU silicon, networking, orchestration software, and ongoing operations as one integrated system.
Crux is being capitalized to plan every layer together, develop each one to demanding standards, and operate the whole system with efficiency and reliability. That gives hyperscalers, frontier AI labs, sovereign customers, enterprises, and AI-native companies greater freedom to pursue the AI they are here to create.
You will own everything inside the rack, physically, across Crux’s entire fleet — the TPU hosts, network switches, optics, cabling, and liquid-cooling manifolds that arrive on a truck and have to become a validated, customer-ready cluster on the date Sales committed. The role runs the full hardware lifecycle: inbound logistics and receiving, rack integration and structured cabling, power-on and validation handoff, break/fix and RMA, spares and asset records, and decommission at generation transitions — at Crux-owned campuses and at colocation sites where...
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