About Curve Dental
Curve Dental is the leading cloud-based dental practice management platform, helping thousands of dental practices streamline operations, improve patient experiences, and grow their businesses. Backed by Battery.
About the role
As a Data Conversion Specialist, you'll work alongside our Data Services, Implementation, and Customer Support teams to bring each new customer's data into Curve accurately and on time.
What they're looking for
- Degree, diploma, or certificate in computer science, information systems, or a related technical field, or equivalent work experience
- 1+ years of experience working with data in a technical, analytical, or customer-facing role
- Strong Excel skills, including formulas, lookups, and pivot tables, macros a plus
- Experience working with relational databases
- Strong attention to detail and the discipline to follow quality assurance processes on every conversion
- Clear written and verbal communication skills
More about this role
As a Data Conversion Specialist, you'll work alongside our Data Services, Implementation, and Customer Support teams to bring each new customer's data into Curve accurately and on time.
You'll own each conversion from start to finish.
- Owning each customer conversion end to end. You’ll work closely with the implementation team to scope the project, build the plan, communicate the timeline, own the deliverable, check the accuracy and completeness.
- Ensuring the customer has clear expectations on the process and timeline. While this information is primarily delivered by the Implementation team, you are not afraid to jump on the occasional customer call.
- Extracting data from customers' legacy practice management systems, then profiling and assessing it to understand what needs to move and how
- Building field mappings and test plans, and securing customer approval before conversion
- Cleaning and transforming data using SQL, Excel, and conversion tools, then loading it into Curve and verifying it against the source
- Following quality assurance processes before and after release to production, and moving converted instances into production
- Diagnosing and resolving data issues...
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