Curve Dental is looking for a skilled and driven individual to join our team! Curve provides Dental Practices with award winning software and high-level customer support. Backed by Battery.
About the role
Act as a primary resource for the Implementation Team, facilitating project success through consistent accessibility and operational support.
What they're looking for
- Instill motivation and excitement to work with clients and strive to have timely completion of implementation projects
- Verify the consistent reporting of project related issues and persistent challenges involving training or data conversion by each team member
- Review project status and provide feedback on concerns and plans of action
- Facilitate the setting of quality, measurable goals to develop each individual team member
- Maintain team member records including attendance, weekly reports, team contributions and discussing concerns with each individual
- Monitor team members implementation meetings providing feedback regarding meetings, utilizing the review to enhance the customer experience
More about this role
JOB SUMMARY
Deliver guidance to the Implementation Team through active coaching, mentorship, and educational initiatives. Support daily department operations to confirm project advancement, prompt problem mitigation, and the punctual finalization of all active assignments.
JOB GOAL
Act as a primary resource for the Implementation Team, facilitating project success through consistent accessibility and operational support.
JOB RESPONSIBILITIES
ESSENTIAL DUTIES
- Oversee implementation process, coordinate tasks and processes working with the implementation, training, and data services teams, resolving any conflicts that may exist. Drive focus in completing projects by each team member.
- Instill motivation and excitement to work with clients and strive to have timely completion of implementation projects.
- Conduct personalized coaching sessions with every team member, focusing on optimizing project management, navigating challenges to reach resolutions, identifying growth opportunities, and establishing measurable objectives.
- Verify the consistent reporting of project related issues and persistent challenges involving training or data conversion by each team member.
- Review...
Browse similar: Startup jobs