Curve Dental is looking for a skilled and driven individual to join our team! Curve provides Dental Practices with award winning software and high-level customer support. Backed by Battery.
About the role
Partnering with Dental Service Organization accounts to determine the best approach for implementing the Curve Hero software. The position will lead the office through best practices discussions, process change review, create custom training curriculums and work hands on with the data conversion.
What they're looking for
- Positioning with offices at the early stages of the sales cycle to discover needs of the group and how Curve can achieve the goals. Plan onboarding projects with these needs in mind
- Lead discussion with client management and key team members to outline current processes and create best practice future processes that will define how we structure and implement the training program
- Maintain a high level of product knowledge and invest time in learning new product features as they are released
- Meeting company standards pertaining to quantity and quality of work performed on an ongoing basis, performing all work related tasks in a manner that is in compliance with all Company policies and procedures
- Adhering to Company policies, procedures, and directives regarding standards of workplace behavior in completing job duties and assignments
- High travel requirements to meet onsite with clients
More about this role
JOB SUMMARY
Partnering with Dental Service Organization accounts to determine the best approach for implementing the Curve Hero software. The position will lead the office through best practices discussions, process change review, create custom training curriculums and work hands on with the data conversion.
JOB GOAL
To ensure that DSO Clients are successful in their onboarding of the Curve Hero software and facilitate a long lasting partnership.
JOB RESPONSIBILITIES
ESSENTIAL DUTIES
- Positioning with offices at the early stages of the sales cycle to discover needs of the group and how Curve can achieve the goals. Plan onboarding projects with these needs in mind.
- Oversee and coordinate tasks and processes; outline the vision and define the roadmap with clear key deliverables; ensure timelines are met by working with the project management, data services and training teams to resolve any conflicts, to coordinate the completion of data conversions, and to deliver specific training programs.
- Serve as a liaison between Project Managers, Conversions Technicians and Trainers to maintain a “bigger picture” perspective so as to maintain an optimal workflow while balancing...
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