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Senior Director, Global Renewals

Cyera · New York, NY, United States · Remote

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About Cyera

Cyera is an AI-native data security platform that helps enterprises discover, classify, govern, and protect sensitive data across cloud, SaaS, on-prem, and AI environments. Backed by Accel, Lightspeed and Sequoia.

About the role

Cyera is hiring a Senior Director of Renewals. This is a senior leadership role responsible for owning and scaling the full renewal motion across the global customer base. This role owns the process, people, and performance of renewals including forecasting, risk identification, contract preparation, negotiation support and on-time close.

What they're looking for

  • 10-15+ years in renewals, customer success, or revenue operations, including people management experience building or scaling a team
  • Track record owning GRR, cohort renewal rate, and renewal-rate KPIs at scale in a B2B SaaS environment
  • Experience operating in a RACI-style model where renewals execution is separated from commercial deal ownership, and comfort partnering with (not competing against) AE leadership
  • Strong process and systems orientation — CRM, CLM, and forecasting tools
  • Excellent cross-functional collaboration and executive communication skills
More about this role

Come join the company at the center of how the world adopts AI securely. Cyera’s mission is to give enterprises the confidence to embrace AI safely — deciding exactly what it can see and do as it reaches deeper into the business. We started by solving the hardest problem in data security: finding and securing data faster and more precisely than anyone thought possible. That foundation is now the essential AI trust infrastructure for the Fortune 1000. We’re hiring mission-driven talent to put those leaders at the center of our story.

Cyera is hiring a Senior Director of Renewals. This is a senior leadership role responsible for owning and scaling the full renewal motion across the global customer base. This role owns the process, people, and performance of renewals including forecasting, risk identification, contract preparation, negotiation support and on-time close. The Senior Director will report to the Chief Customer Officer and will partner closely with Sales and Customer Success to build scalable processes, drive forecast accuracy, and retention.

  • Team leadership: Build, lead and scale a team of Renewal Managers who own operational execution of the renewals book — timelines,...

Read the full posting on Cyera's site ↗

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