Go from impression molds to digital scans at no cost with Dandy. Taking your practice digital has never been easier. Get started today! Backed by General Catalyst.
About the role
Dandy is looking for a Training Team Lead to supervise and elevate the performance of our frontline Trainers, who are instrumental in supporting the success of new customers during onboarding. This role combines leadership, coaching, and process optimization to ensure a seamless onboarding experience for our customers. The ideal candidate is a proactive, data-driven leader who thrives in a high-growth environment and is eager to take ownership of team performance, operational efficiency, and customer satisfaction.
What they're looking for
- 3+ years of professional experience in fast-paced environments such as startups, consulting, or tech
- 2+ years of direct people management experience as a titled manager, leading small teams in a dynamic business setting
- Proven ability to manage and develop a team, driving measurable performance improvements
- A hands-on problem solver with a passion for customer success and operational efficiency
- Strong communication and collaboration skills, with the ability to work effectively across teams
- Comfort operating in ambiguous, high-velocity environments with a proactive and resourceful approach
More about this role
Dandy is transforming the massive and antiquated dental industry—an industry worth over $400B. Backed by some of the world’s leading venture capital firms, we’re on an ambitious mission to simplify and modernize every function of the dental practice through technology. As we expand our reach globally, Dandy is building the operating system for dental offices around the world—empowering clinicians and their teams with technology, innovation, and world-class support to achieve more for their practices, their people, and their patients.
Dandy is looking for a Training Team Lead to supervise and elevate the performance of our frontline Trainers, who are instrumental in supporting the success of new customers during onboarding. This role combines leadership, coaching, and process optimization to ensure a seamless onboarding experience for our customers.
The ideal candidate is a proactive, data-driven leader who thrives in a high-growth environment and is eager to take ownership of team performance, operational efficiency, and customer satisfaction.
This role includes up to 20% travel for in-practice learning and Trainer support.
Supervise and coach a team of Trainers responsible for...
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