Backed by Battery, Insight and Kleiner Perkins.
About the role
As an Senior Manager, Field Engineering, you will lead a broader team of technical customer advisors and help shape the strategy, roadmap, and operating model for a significant Field Engineering portfolio. You will scale impact beyond your immediate team through other leaders, cross-functional initiatives, reusable practices, and strong customer and partner relationships.
What they're looking for
- Lead, coach, and develop Field Engineering professionals and emerging people leaders across a broader portfolio
- Set team strategy and roadmaps that connect customer needs, technical priorities, business outcomes, and broader Field Engineering goals
- Increasingly influence the most important priorities for the portfolio and help teams see around corners over the next 3–6–12 months
- Partner with Sales and cross-functional leadership to shape technical-win strategy, resource allocation, customer coverage, and execution plans
- Build trusted relationships with senior customer stakeholders and use customer, market, and competitive insight to improve account and portfolio strategy
- Establish repeatable inspection mechanisms across teams, including portfolio reviews, customer-health reviews, technical-risk reviews, and escalation processes
More about this role
FEQ427R388
As an Senior Manager, Field Engineering, you will lead a broader team of technical customer advisors and help shape the strategy, roadmap, and operating model for a significant Field Engineering portfolio. You will scale impact beyond your immediate team through other leaders, cross-functional initiatives, reusable practices, and strong customer and partner relationships.
This role typically leads Field Engineering professionals across a broader portfolio and may include responsibility for one or two managers. Depending on the assignment, you may support a major segment, a multi-country portfolio, or an equivalent area of complexity.
THE IMPACT YOU WILL HAVE
- Lead, coach, and develop Field Engineering professionals and emerging people leaders across a broader portfolio.
- Set team strategy and roadmaps that connect customer needs, technical priorities, business outcomes, and broader Field Engineering goals.
- Increasingly influence the most important priorities for the portfolio and help teams see around corners over the next 3–6–12 months.
- Partner with Sales and cross-functional leadership to shape technical-win strategy, resource allocation, customer coverage, and...
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