Datacor is the leading provider of solutions for process manufacturers, chemical distributors, & engineers. Integrated and configurable tech for industry-specific needs. Backed by Norwest.
About the role
We are seeking a talented and driven individual to join our team as a Strategy Support Specialist. In this role, you will manage strategic support accounts and coordinate delivery management for various projects. You will work closely with clients to understand their needs, develop tailored support strategies, and ensure the successful execution of projects. Your ability to build strong relationships with clients and internal stakeholders will be crucial in driving customer satisfaction and project success.
What they're looking for
- Bachelor’s degree in Computer Science, IT Management, Manufacturing, Business Administration, or related field (or equivalent experience)
- 2–3 years of ERP experience required
- Strong understanding of help desk to help desk models of customer support
- Strong organizational skills with attention to detail and the ability to prioritize and complete support cases and projects on time
- High proficiency with Microsoft Office and business productivity tools
- Excellent verbal and written communication, time management, interpersonal, and presentation skills
More about this role
Datacor is the leading provider of software solutions, including ERP, CRM, Asset Tracking, Simulation and Formulation, to the process manufacturing space. We are on a mission to better equip the industry with software solutions and move it forward by building thoughtful, intuitive products that solve our customers’ most difficult problems.
We are passionate about serving our customers and helping them use data as a competitive advantage. Our customers make products that extend and sustain lives by sanitizing, fertilizing, beautifying, cleaning, and recycling the world we live in. We at Datacor help our customers make those products you use every day more safely, cost effectively and more efficiently through our technology platforms and applications.
We are seeking a talented and driven individual to join our team as a Strategy Support Specialist. In this role, you will manage strategic support accounts and coordinate delivery management for various projects. You will work closely with clients to understand their needs, develop tailored support strategies, and ensure the successful execution of projects. Your ability to build strong relationships with clients and internal...
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