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About the role
As Director, GTM Enablement Operations, you will lead the center of excellence and build the operational foundation that enables this organization to scale. You will lead the Operations and Systems & Analytics teams, establishing the operating model, technology capabilities, analytics, governance, and business processes that support every enablement program across the organization.
What they're looking for
- 10+ years leading Operations, Enablement Operations, Revenue Operations, Business Operations, Program Management, or similar functions in a high-growth SaaS organization
- Proven experience building operating models, governance frameworks, and scalable business processes that improve organizational effectiveness
- Experience leading multiple operational disciplines, including operations, systems, analytics, business intelligence, or program management
- Experience selecting, implementing, and optimizing enterprise technologies that support learning, enablement, collaboration, and operational excellence
- Experience evaluating and implementing AI-enabled technologies that improve learning, content development, coaching, analytics, and operational productivity
- Hands-on expertise with enterprise AI platforms such as Claude, ChatGPT, and other large language models, with a practical understanding of prompt engineering, governance, workflow design, and organizational adoption
More about this role
The GTM Enablement & Business Value Operations team is the center of excellence responsible for how go-to-market execution is designed, enabled, measured, and continuously improved across Sales Enablement, Technical Solutions Enablement, and Business Value.
As Director, GTM Enablement Operations, you will lead the center of excellence and build the operational foundation that enables this organization to scale. You will lead the Operations and Systems & Analytics teams, establishing the operating model, technology capabilities, analytics, governance, and business processes that support every enablement program across the organization.
You will also serve as the Operations Leader for GTM Enablement's largest cross-functional initiatives—including Sales Kickoff (SKO), Technical Sales Kickoff (TSKO), and other enterprise programs—ensuring they are planned, governed, and executed with operational excellence.
Success in this role is measured by the organization's ability to scale. The outcome is an operating model that enables GTM Enablement & Business Value to continuously improve execution, adopt new technologies, leverage AI effectively, and demonstrate business impact.
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