AI agents for customer support. Backed by Y Combinator and South Park Commons.
About the role
We're hiring our first FDE to own customer engagements end-to-end: scoping, building, and deploying state-of-the-art applied AI to automate our customers' most complex operational challenges. That means building AI that detects bad actors on a platform, automates complex backoffice healthcare delivery for patients, or enables hypergrowth business models by performing the work of thousands of FTEs.
What they're looking for
- Engineering fundamentals. Most of your time will be spent building software that you’ve scoped out
- Deep customer empathy. Your performance is measured by how your customers perform. We only win when our customers win
- Strong communication. FDEs spend a lot of time talking directly with customers and internal teams. You need to be a great listener and articulate your thinking clearly
- AI fluency: Before you can revolutionize someone else’s workflow, you need to revolutionize yours. You should know how to use tools like Claude Code, Cursor, etc. to make yourself radically efficient
More about this role
Dataland is the applied AI lab for complex operations and customer support. In 8 months, we've grown to multi-million dollar ARR as just two founders and are highly profitable. We’re partnering with some of the fastest growing startups and public companies in the world.
AI is the revolution of our time. Our founding Forward Deployed Engineer at Dataland will be at the forefront of deploying it and making it work. You'll work across voice AI, complex multi-modal agents, and long-running agentic workflows in fintech, healthcare, trust & safety and consumer.
We're both former Palantir FDEs (the OG ones), backed by YC and South Park Commons. We know exactly how to win and scale enterprise customer engagements because we've done it before. As an FDE at Dataland, you'll own the full scope of a customer deployment from day one. It's also precisely the best training to become a founder yourself, without having to risk it on your own.
We're hiring our first FDE to own customer engagements end-to-end: scoping, building, and deploying state-of-the-art applied AI to automate our customers' most complex operational challenges. That means building AI that detects bad actors on a platform,...
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