Daybreak partners with districts and schools to provide personalized mental health support to help students reach their full potential. Backed by Lightspeed, Y Combinator and USV.
About the role
Daybreak Health delivers teletherapy to young people and families through schools, funded by health plans. As our Senior Director of Revenue Cycle Management, you will own the revenue cycle end to end, from enrollment through cash, for a payer mix that is narrow but operationally demanding: Medicaid and managed care organizations (MCOs), outpatient behavioral health, telehealth, and clinicians licensed across multiple states. Found on 1752vc Careers, the job board for startup and VC roles.
What they're looking for
- 10+ years in RCM, including 5+ years leading RCM teams
- Experience in one or two startups. You have built from square one and stayed flexible as the business changed
- Deep outpatient behavioral health and Medicaid/MCO billing expertise
- Practical, hands-on use of AI and automation to improve how work gets done, and good judgment about where human review still matters
- A track record of standing up reporting, automating manual work, and leading system migrations
- Comfort owning numbers publicly and being wrong out loud when the forecast misses
More about this role
Daybreak Health delivers teletherapy to young people and families through schools, funded by health plans. As our Senior Director of Revenue Cycle Management, you will own the revenue cycle end to end, from enrollment through cash, for a payer mix that is narrow but operationally demanding: Medicaid and managed care organizations (MCOs), outpatient behavioral health, telehealth, and clinicians licensed across multiple states.
This is a build role, not a maintain role. You will inherit real gaps and be expected to close them with process and automation rather than headcount. You will report to our President and Co-Founder and lead the RCM team, which today includes an RCM Manager, a Lead Billing Specialist, and Billing Specialists. You will also partner closely with Finance, Clinical Operations, Product and Engineering, and Credentialing. You will present directly to executives and have clear line of sight into the cash you move.
We will not scale RCM by adding billing headcount in step with claim volume. We are looking for a leader who treats that as a design constraint and gets energized by it.
- AR and denials. Read an aging report, know where the money is stuck, and fix the...
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